Refund Policy

  1. 100% LIFETIME MONEY BACK GUARANTEE NO QUESTIONS ASKED on TERRA XR product orders. If you’ve made a purchase and you’re not happy for whatever reason with your TERRA XR product experience let us know and we’ll refund your purchase minus shipping.
  2. Send us back ANY/ALL unused and unopened TERRA XR product @ #656 – 1345 Encinitas Blvd. Encinitas, California, 92024 USA
  3. Shipping costs will not be refunded.

During the checkout process, you will be given the complete terms of your purchase. Included in those terms is your clear understanding that we are selling these products as containing CBD (cannabidiol) from hemp oil. These products have not been evaluated by the FDA. We are committed to complete compliance with FDA regulations and as such, because these products have not been evaluated by the FDA, we make no claims as to any extra benefits for products containing CBD (cannabidiol). If you decide to purchase our products, you are drawing your own opinions as to any additional benefits or use these products may provide. All CONSCIOUS VITALITY products offer a lifetime customer satisfaction guarantee. If you are not satisfied with any of these products, simply let our team know @ [email protected] and a full refund less any shipping charges will be applied to your account immediately. We greatly appreciate any unused and unopened product returns. Our team will send you a prepaid shipping label for you to send us back any product that hasn’t been opened or used.

Your acceptance of the terms of purchase means you agree to and understand the refund policy.

Damage During Shipping

We take customer satisfaction very seriously. All of our products are tested for quality, and all shipments are carefully inspected before leaving our warehouse.

Please check your shipment carefully upon arrival to ensure it has not been damaged during shipping. All claims for damaged product must be made with 72hrs. Please contact us and provide detailed information for any product damaged during shipping within that time.

International Orders

In some countries, you may incur some extra shipping charges for end-point drop off, tax tariffs, and other charges. If purchasing from a country outside of the United States, we implore you to do your own research about these possible charges prior to making a purchase. You will not be reimbursed or refunded based on these extra charges.

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